Gripes Top 100 Gripes Top Gripes by Application Adobe Responses Dear Adobe Twitter Dear Adobe Blog

Archive for January, 2009

Single app upgrades from a version of Creative Suite

Thursday, January 15th, 2009

Right after CS4 was released, we noticed alot of the same gripe flooding in:  why can’t we upgrade a single application from an older version of Creative Suite?  I counted 30+ for Photoshop alone and many others filed under General Bitching:

How about allowing us to upgrade portions of a collection instead of the whole thing. I want to only upgrade PHOTOSHOP every year and a half.

How about letting us upgrade Photoshop from a Suite Series without having to upgrade the whole frickin thing???

Why would you allow some to upgrade photoshop from elements when they paid $99 but someone who paid $1700 for creative suite has to upgrade the whole lot?

Originally we thought that this was possible, so after some digging online we decided to go straight to the source for some confirmation from product managers at Adobe.  Today we got our response:

Yes, unfortunately this one is true. We are looking to see what solutions we can possibly provide to work around this issue.

If we hear any more on this, we’ll be sure to let everyone know.  In the meantime, let’s do an informal poll:  if you own an older version of Creative Suite, what apps would you upgrade?

InDesign Bug Fix: Cmd+H in OS X Leopard

Tuesday, January 13th, 2009

People using InDesign in Leopard will be pleased to know that there is now a fix for that pesky issue where InDesign cannot be hidden or unhidden.  Simply upgrade OS X to 10.5.6, the latest version that was released on December 15th.  The free software update should correct the issue for both CS3 and CS4 versions of InDesign.

A heads up is in order when upgrading to 10.5.6 though; there have been a couple reported problems.

Last but not least, many thanks to Michael Ninness (Senior Product Manager, InDesign) for writing in with this tip.